Shipping & Returns


DOMESTIC SHIPPING

We offer shipping via UPS Ground, USPS, FedEx and DHL. We offer free shipping on all orders $40.00 and up and a standard rate of $5.00 on all orders below $40.00. We use many delivery carriers depending on the delivery and/or order. 

INTERNATIONAL SHIPPING

Unfortunately, we currently do not ship internationally, even though we think we would be huge in France. 

 

RETURNS

What is your return/exchange policy?


We will gladly accept returns or exchanges for online purchases within 30 days of delivery, except for items listed as FINAL SALE. Please return merchandise with original tags and packaging, unwashed and unused. Shipping and handling charges are non-refundable. Please refer to “How to return an item” and “How to exchange an item” for detailed instructions

How to return an item:
All returns must be authorized by Saltwater Peak. Please send your return request to saltwaterpeak@gmail.com with your order number and list of items you would like to return. Upon receipt of a confirmation email, pack the merchandise in the original package if possible and send insured to:

Saltwater Peak
ATTN: Returns
2227 S Bundy Drive, Los Angeles, CA 90064

 

How to exchange an item:
Because of the limited nature of many of our products, if you are interested in making an exchange, we recommend sending an email to us at Saltwaterpeak@gmail.com to request authorization of your exchange and confirmation that your desired size and item for exchange are in stock. Upon receipt of a confirmation email, please send your original merchandise, unwashed and unworn to us at the address above. Please include a detailed note of the size/item which you’d like to exchange. There will be a $10 charge for shipping and handling for all exchanges. Please include a check or approval of these charges with your item.

Take Note: Saltwater Peak will not accept responsibility for reimbursement or compensation of lost packages without proof of delivery. When your return is received, we will credit the card used to make the original purchase. Saltwater Peak will process your return immediately upon receipt of item(s) but the time it takes for the refund to post to your account may vary depending on your bank and/or credit card company. Most refunds post within 48hrs.

Questions, Comments, Concerns, or Feedback?
Always feel free to contact Saltwaterpeak@gmail.com if you have any questions, comments, or concerns. We appreciate any feedback you may have.